Formal complaint about your homeless application

A template letter you can use to make a formal complaint to a Welsh council about your homeless application.

Important notes:

  • Get specialist advice to check if you should make a formal complaint (there are other ways you can challenge decisions made on your homeless application).
  • Contact Shelter Cymru (tel: 0345 075 5005/ email: or search for a legal aid provider online at
  • Information about the help councils must give you is available at

Country Wales

User Member of the Public

Subject Homelessness

Document Type Letter


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