Homeless reviews training

A one-day training course for local authority officers who undertake section 202 homeless reviews

Photograph of how section 202 of the Housing Act 1996 appears in the Act

Specialist Function

Reviewing homelessness decisions is a specialist area. You need:

  • an excellent knowledge of the relevant law – so you can identify what issues need addressing, and what further enquiries are needed, and
  • the ability to draft an ‘appeal proof’ decision letter (the decision letter must withstand scrutiny from the applicant’s legal adviser and the county court).

This course reviews the relevant legislation and case law, and provides reviewing officers strategies for ensuring they reach a legally sound decision.

Who should attend

This course is suitable for:

  • Staff undertaking section 202 homeless reviews.
  • Staff who help reviewing officers, e.g. by making enquiries in connection with review requests.
  • Staff who decide whether to accommodate homeless applicants pending the outcome of their review.

Attendees need a basic understanding of the statutory homelessness process, including how key terms are defined, e.g. homelessness, priority need, intentional homelessness etc.

What's covered

  • Homelessness decisions that provide the right to request a review.
  • Homelessness decisions providing applicants with two opportunities to request a review.
  • What constitutes a review request.
  • Applying the 21-day time limit for requesting a review.
  • Dealing with out of time review requests.
  • Acknowledging review requests.
  • Exercising the power to accommodate pending review - applying the case law.
  • The Review Regulations and procedural requirements.
  • Dealing with deficient decisions - the 'minded to' procedure and offering applicants an opportunity to make oral submissions.
  • The importance of identifying the relevant legal tests when reviewing the original decision.
  • Undertaking enquiries.
  • Principles governing suitability reviews.
  • Time limits for concluding the review, and the rules governing extensions of time.
  • Disclosure of housing records.
  • The principles determining whether reasons are sufficient.
  • Tips for drafting decision letters.
  • The errors that give applicants grounds for appealing a review decision.
  • Alternative remedies - judicial review & Ombudsman complaints.
  • The potential wider benefits to your service from undertaking section 202 reviews.
  • Improving the information you give to homeless applicants about their right to request a review and your procedures.

This course includes:

The materials include:

  • exercises requiring attendees to apply the material covered.
  • template letters that can be used to administer homeless reviews.

Examples of materials*

*Some of these materials are only excerpts (i.e. not complete versions) for illustrative purposes only. My materials are regularly updated. As a result, these examples may now be out of date.

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Outline of the issues typically covered on the 1-day version of this course. As this is a bespoke course, we would discuss what you need and tailor the contents accordingly.

1.14 MB

An excerpt from the presentation slides from this course

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An excerpt from a training handbook from this course (previous version).

343.54 KB

An example of an exercise from this course.

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Refusing an out of time section 202 homeless review request

About the trainer

Mark has undertaken hundreds of homelessness review for local authorities. He is experienced in dealing with submissions made by applicants' legal representatives. Barristers have complimented Mark on his decision drafting skills.


Contact me if you're interested in booking this course.

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